ICT Technical Support Officer Re-Advertised
Kiribati Campus
Position Number:
The University of the South Pacific (USP) is a premier regional institution uniquely governed by twelve- The University of the South Pacific (USP) is a premier regional institution uniquely governed by twelve member countries and dedicated to providing high-quality education and enhancing regionally relevant research opportunities to its diverse student body across the Pacific Islands. USP aims to empower individuals and communities through education, fostering sustainable development and regional cooperation. USP’s leadership in the Pacific, through academic knowledge, policy advice, and resource-sharing, continues to play a key role in advancing the region as a whole.
The USP Kiribati Campus delivers the University’s strategic objectives locally and supports Kiribati as a USP Member Country, in the social, economic, and cultural development of its students and communities.
The Opportunity
The Technical Support Officer provides onsite advanced ICT technical support, maintenance and development for all ICT services, equipment and facilities at the Kiribati Campus to ensure all staff and student IT needs are met.
The Technical Support Officer will be responsible for all onsite operation, maintenance and the configuration management of all ICT infrastructure at the Kiribati Campus to deliver on the USP Teaching & Learning Plans. S/he will provide accurate and timely reports and advice on the operational status of the ICT infrastructure.
The position will be a key resource for the resolution of Level 2 faults/outages regarding ICT services and will work independently or in collaboration with other IT Services staff and/or external contractors to resolve these in a timely, proficient manner.
The incumbent will provide training and support to users on all ICT services available, through User Guide Documentation, User Training Workshops and Awareness Presentations.
Due to the regional nature of USP ICT operations, the position also requires working (occasionally after hours) in a multi-cultural environment and travelling to other USP regional campuses as required.
The Person we Seek
To be considered for this position, applicants must have:
- An Undergraduate Degree in Computing/Information Systems/Engineering and at least 2 years’ relevant experience.
Key Competencies
- The incumbent should have experience with a broad range of ICT technologies and infrastructure, including wide-area networking (e.g.,telecom, ISP), IP networking (routers, switches, cabling), audio-visual conferencing systems, server environments (Microsoft or Linux for user and domain management), and end-user devices (PCs/laptops) running standard operating systems and web-based applications.
- Proficiency in common productivity software, such as the MS Office suite, along with supporting tools like antivirus programs, device imaging, and inventory/asset management systems.
- Hands-on familiarity with modern audio-visual systems and virtual conferencing platforms.
- A minimum of 3–5 years of practical experience in IT support, operations, or technical management, gained through any combination of the areas above.
Desirable
- Relevant technical certification in ICT networking, server systems, software programming, new PC and Desktop technologies, OS or application technologies will be an advantage.
- Relevant ICT industry certification in
- Desktop & Equipment Technology
- Networking Technology
- Project Management
** Application open to Kiribati citizens Only**
Enquiries and further information: Ms. Marica Tabualevu, Director Strategic Projects. & Initiatives. E-mail marica.tabualevu@usp.ac.fj
The position is available for a term of three years renewable
Please click below to review the JD.
Salary Range
- AUD $22,441.78 - $24,314.47 per annum.
Closing Date
The closing date for applications is: 12 April 2026
How to Apply
Click the Apply button to apply for this position online.
The advertisement criteria is available on our University website (www.usp.ac.fj) under Employment Opportunities.
Please include the following documents in your application: Academic Credentials/Transcripts, Cover letter clearly addressing key Selection Criteria and Resume with names of three referees, one of which must be your current or most recent direct work supervisor. Referees will only be contacted if you are selected.
Only shortlisted candidates will be contacted.
The University of the South Pacific is committed to providing a safe, inclusive and equitable environment that protects the rights of children; nurture, promote and facilitate mutual respect, constructive empowerment and progress amongst its employees, students, stakeholders including visitors, without being hampered by any form of sexual harassment, sexual abuse or sexual exploitation. We reserve the right to conduct police checks and other screening procedures to ensure a safe environment.
USP is an equal opportunity employer and seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. USP encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.
