LPM173-Manager Conferencing & Lodge Services
Laucala Campus
Position Number: LPM173
The Opportunity
The University of the South Pacific (USP) is the premier tertiary institution in the Pacific region and one of only two regional universities globally. Established in 1968, USP is dedicated to excellence in teaching, research, international engagement and digital innovation guided by its vision of ‘Shaping Pacific Futures’. USP is jointly owned by 13 member countries: Cook Islands, Fiji, Kiribati, Marshall Islands, Naoero, Niue, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu and Papua New Guinea. Through this unique regional partnership, the University serves a diverse and geographically dispersed population across more than 33 million square kilometres of the Pacific Ocean. Working at USP offers the opportunity to be part of a dynamic, multicultural and internationally connected institution at the heart of the Pacific contributing to transformative education, impactful research and regional initiatives that help shape the future of the Pacific communities.
About Estates & Infrastructure Services
Estates & Infrastructure Services is responsible for the management and strategic oversight of USP's property, buildings and infrastructure across its campuses and centres in the 12 member countries.
Its portfolio includes Strategic Asset Management, Maintenance Services, Design and Project Management Services, Occupational Health and Safety, Sustainability, and DISMAC Services.
The Manager, Conferencing & Lodge Services will provide strategic and operational leadership for USP's multi-campus conferencing and lodge services portfolio.
This is a key management role responsible for delivering high-quality, customer-focused, commercially sustainable and compliant services across the University's conferencing venues and lodge accommodation.
The Manager will oversee:
- Conferencing venue sales, bookings and event coordination;
- End-to-end event delivery and customer experience;
- Lodge accommodation operations;
- Vendor and service contracts, including catering and other specialist services;
- Coordination with campus Facilities and Venue Management teams;
- Service quality, operational efficiency and performance reporting; and
- Integration of supporting services to ensure seamless delivery to external clients and USP users.
The role operates across USP's regional network, with conferencing venues and lodge accommodation in Fiji, Samoa, Vanuatu and the Marshall Islands.The successful candidate will lead a core regional team comprising a Coordinator and two Officers in Fiji, and one Officer each in Samoa and the Marshall Islands.
The role will also work closely with local Facilities Management teams responsible for services such as cleaning, waste management, pest control, furniture and logistics, while engaging specialist external providers where required to support efficient and effective service delivery. The Conferencing & Lodge Services portfolio operates as part of this broader shared-services environment, requiring strong collaboration across operational, facilities and support functions. The position description can be downloaded by clicking on the link:https://app.bfound.net/Company/2090-20260311110317.pdf
The Person we Seek
To be considered for this position, applicants must have:
- A degree and a postgraduate qualification in Hospitality/Event Management, Business or related field; and
- Five (5) years of relevant experience in conferencing/events/hospitality with multi-site oversight and proven management expertise; or
- A degree or professional qualification in Hospitality/Event Management, Business, or related field with 10 years of relevant industry/professional experience may be considered.
- Excellent team leadership and coordination skills;
- Proficiency in facilities management systems and reporting tools;
- Effective communication and stakeholder engagement;
- Experience with sustainability planning and digital tools for service tracking;
- Familiarity with Pacific region operational contexts is desirable.
Enquiries and further information: E: myhr@usp.ac.fj, T: 3231000
The position is available for a term of three years and may be renewed by mutual agreement.
Salary Range
FJ$81,690 to FJ$100,073 per annum
Closing Date
The closing date for applications is: 27 September 2026
How to Apply
Click the Apply button to apply for this position online.
The advertisement criteria is available on our University website (www.usp.ac.fj) under Employment Opportunities.
Please include the following documents in your application: Academic Credentials/Transcripts, Cover letter clearly addressing key Selection Criteria and Resume with names of three referees, one of which must be your current or most recent direct work supervisor. Referees will only be contacted if you are selected.
Only shortlisted candidates will be contacted.
The University of the South Pacific is committed to providing a safe, inclusive and equitable environment that protects the rights of children; nurture, promote and facilitate mutual respect, constructive empowerment and progress amongst its employees, students, stakeholders including visitors, without being hampered by any form of sexual harassment, sexual abuse or sexual exploitation. We reserve the right to conduct police checks and other screening procedures to ensure a safe environment.
USP is an equal opportunity employer and seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. USP encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.
