Student Liaison Officer - Re-Advertise
Kiribati Campus
Position Number:
The University of the South Pacific (USP) is a premier regional institution uniquely governed by twelve-member countries and dedicated to providing high-quality education and enhancing regionally relevant research opportunities to its diverse student body across the Pacific Islands. USP aims to empower individuals and communities through education, fostering sustainable development and regional cooperation. USP’s leadership in the Pacific, through academic knowledge, policy advice, and resource-sharing, continues to play a key role in advancing the region as a whole.
The USP Kiribati Campus delivers the University’s strategic objectives locally and supports Kiribati, as a USP Member Country, in the social, economic, and cultural development of its students and communities.
The Opportunity
The Student Liaison Officer will support the Coordinator Student Administrative Services by managing the daily operations and ensuring quality and timely delivery of student services and support at the Student Services Centre at the Kiribati Campus. The Student Liaison Officer is responsible for the smooth daily operations of the Student Services Centre (SSC) which provides on-site services and support to USP students studying at the Kiribati Campus. The Student Liaison Officer directly impacts the overall student experience at the campus and contributes to the university’s reputation for excellence in student support services.
The Student Liaison Officer, as a first point of contact at the Kiribati Campus, plays a vital role in enhancing student experience, improving student retention, promoting enrolment, and ultimately supporting the university’s mission of providing quality education and support services to its students.
Specific Duties include:
- Oversee the operations of the Student Services Centre at Kiribati Campus and ensure quality services and support are delivered on time, professionally and in a friendly manner.
- Presence, as the first point of contact for any student enquiries at the campus specifically relating to course/programme information, enrolment, assessment, graduation, fee payment, student accommodation etc.
- Accuracy of all the information and standard forms provided to students and other stakeholders that seek assistance from the SSC.
- Recruitment, training and supervision of student assistants required to carry out different tasks at the SSC during peak periods.
- Provide regular reports to the Coordinator SAS on the operations of the SSC and escalate issues and risks as necessary.
The Person we Seek
To be considered for this position, applicants must have:
- A Bachelor’s degree in a relevant discipline; or equivalent level of expertise gained from a combination of experience, training or professional accreditation or
- Completion of a diploma and two (2) years subsequent relevant work experience
- At least 3 years customer care/support and administrative working
- experience (preferably in higher education sector)
- Experience in carrying out multiple activities within tight deadlines
Key Competencies
- Strong organizational and customer service skills
- Excellent interpersonal, oral and written English language skills
- Competency in MS Office Suite, and Adobe
- Experience in using software applications for student record management
- Experience in conflict resolution, customer liaison and referral in a multi-cultural environment
Desirable
- Work experience in a tertiary institution in the Pacific region.
- Experience and competency in Banner Student module
Enquiries and further information: Ms. Marica Tabualevu, Director Strategic Projects. & Initiatives. E-mail marica.tabualevu@usp.ac.fj
The position is available for a term of three years renewable.
Please click below to refer the JD.
Salary Range
- AUD $18,321.42 - $20,194.81 per annum.
Closing Date
The closing date for applications is: 10 May 2026
How to Apply
Click the Apply button to apply for this position online.
The advertisement criteria is available on our University website (www.usp.ac.fj) under Employment Opportunities.
Please include the following documents in your application: Academic Credentials/Transcripts, Cover letter clearly addressing key Selection Criteria and Resume with names of three referees, one of which must be your current or most recent direct work supervisor. Referees will only be contacted if you are selected.
Only shortlisted candidates will be contacted.
The University of the South Pacific is committed to providing a safe, inclusive and equitable environment that protects the rights of children; nurture, promote and facilitate mutual respect, constructive empowerment and progress amongst its employees, students, stakeholders including visitors, without being hampered by any form of sexual harassment, sexual abuse or sexual exploitation. We reserve the right to conduct police checks and other screening procedures to ensure a safe environment.
USP is an equal opportunity employer and seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. USP encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.
