Build a Legacy with Us!

The University of the South Pacific (USP) is a premier regional institution uniquely governed by twelve member countries and dedicated to providing high-quality education and research opportunities to its diverse student body across the Pacific Islands.

The Senior Business Analyst will play a pivotal role in driving USP’s strategic initiatives, working closely with the Director of the Strategic Projects and Initiatives Unit (SPIU) to enhance operational efficiency, foster innovation, and support the University’s commitment to sustainable development. This leadership position requires a proactive, results focused individual who can lead change initiatives and collaborate effectively with diverse stakeholders.

The Opportunity

The Senior Business Analyst will work with the Director SPIU to advocate student centricity; identify areas to enhance performance, productivity and employee engagement; and implement changes and solutions that will contribute to USP’s strategic objectives by:

 For more information about the role, click on the position description below;

• Enhancing operational efficiency through data-driven insights.

• Facilitating innovation in educational delivery and administrative processes.
• Progressing USP’s commitment to sustainable development and regional collaboration.

The Senior Business Analyst will be required to know the University business and goals, and lead the documentation and interpretation of university processes, products and services through data analysis, to identify areas for improvement; recommend solutions to enhance efficiency and effectiveness; and to facilitate data-driven decision-making and changes, in close consultation with management, process owners, users and other stakeholders. This role requires a focused individual who can lead a team and work closely and confidently with different levels of internal and external stakeholders to initiate change and improvement.

Key Responsibilities:

• Deputizes for the Director Strategic Projects and Initiatives
• Data Analysis: manage the collection, analysis and interpretation of data to identify trends and potential risks or opportunities that inform strategic initiatives and operational improvements.
• Process Improvement: assess options and recommend strategies to streamline, optimize or automate business processes to enhance productivity and effectiveness.
• Solution Development: develop and recommend solutions to address identified issues, which may involve new systems, processes, or technologies. 
• Stakeholder Engagement: engage with stakeholders including students, staff and external partners to communicate findings and ensure changes align with USP’s strategic goals.
• Reporting: work closely with IT team to develop and maintain comprehensive reports and dashboards to track performance metrics and support decision-making.
• Project Assessment: define and document requirements for new projects, initiate project design, assess project plans to determine prioritization and alignment with the University’s priorities, and track implementation, completion and reporting. Straddle the line between strategy and execution, working closely with the project partners, project managers, business analysts and relevant stakeholders to ensure that projects align with organizational goals while maintaining operational efficiency
• Training and Support: assess and develop training programmes and support to staff on new systems and processes, fostering a culture of continuous improvement
• Change Management: act as a connector between process owners, business and IT to implement changes. 

For more information about the role, click on the position description below;

Position Description

The Person we Seek

To be considered for this position, applicants must have:

• A Bachelor’s Degree and Post Graduate qualification in Business Administration, Information Technology or a relevant field.
• Minimum 6 years of relevant experience in management or senior business analyst or a related role, preferably in a tertiary institution (academic or vocational) or comparable multi-cultural public sector.
• Decisive with strong analytical and problem-solving skills.
• Ability to communicate complex information clearly and concisely to both technical and non-technical audiences
• Understanding of business principles, processes and operations
• Proficiency with relevant software and technologies for data analysis and project management (e.g. Excel, SQL, BI tools).
• Ability to work collaboratively, build relationships and facilitate partnerships in a multicultural environment.
• Advanced reporting skills

Enquiries and further information: Mrs Marica Tabualevu, Director Strategic Projects & Initiatives Email: marica.tabualevu@usp.ac.fj

The position is available for a term of three years and may be renewed based on performance and funding availability.

Salary Range

FJ $89,505 to FJ $109,648 per annum

Closing Date

The closing date for applications is: 01 June 2025.

How to Apply

 Click the Apply button to apply for this position online.

The advertisement criteria is available on our University website (www.usp.ac.fj) under Employment Opportunities. 

Please include the following documents in your application: Certified Academic Credentials/Transcripts, Cover letter clearly addressing key Selection Criteria and Resume with names of three referees, one of which must be your current or most recent direct work supervisor. Referees will only be contacted if you are selected. 

Only shortlisted candidates will be contacted. 

The University of the South Pacific is committed to providing a safe, inclusive and equitable environment that protects the rights of children; nurture, promote and facilitate mutual respect, constructive empowerment and progress amongst its employees, students, stakeholders including visitors, without being hampered by any form of sexual harassment, sexual abuse or sexual exploitation. We reserve the right to conduct police checks and other screening procedures to ensure a safe environment.

USP is an equal opportunity employer and seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. USP encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.